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Some General Info on How We Ship

Carrier

  • We ship through a variety of carriers.

  • Carriers are selected based on what seems best for the safety and/or speed of the item. On occasions just the size of the item dictates which carrier will be used. Carriers can include USPS, UPS and/or FedEx.

  • If you have a preference as to the carrier you would prefer, please let us know prior to posting your order.

  • Some items are shippped direct from the manufacturer. This saves time and money for our customers and for us.

Packaging

  • We do our best to package every order in a manner that will protect the objects inside. In fact we go a bit overboard when packaging original paintings. 
  • We can not, however, guarantee delicate handling from the shipping services available to us. If you receive your order and it is damaged, please follow the instructions in the Return Policy below.

Return Policy

  • Any damaged or missing items from your order must be reported within 5 business days of receiving the order. Please save all the wrapping from damaged orders so that we can better issue a complaint to the shipper and organize replacement of the damaged items.

  • If your order was shipped direct from the manufacturer, please follow the return policy that you recieve with the item.  Should you not receive good customer service from the manufacturer, please contact me ASAP.

  • Should you be unhappy with your order for any reason, a refund will be issued for the price of the item(s), less shipping & handling charges, providing that the items are returned to us in excellent condition, within 7 days of your receipt of the order.
  • This offer differs for Original artworks. Contact us directly for information regarding return of originals.

Shipping Cost

  • Costs for shipping include all packaging materials, the labor to package the items and the carriers fees to ship the item.  We do keep the costs to our customers as low as possible.

Time Frame

  • Orders that are fulfilled from Omaha, NE are most often shipped within 5 business days of receipt of your order. How long the shipment takes to arrive will depend on distance from Omaha and type of shipping service you have selected at check out. Typically orders will arrive within 3 weeks or less.

  • Some of our items are shipped direct from the manufacturer of that item. But should take no more than a two week time period to reach most continental US locations.

Recycling

  • We try to ensure that all our packaging materials are recyclable and/or not harmful to the environment.
  • We also try to re-use any materials that we receive when we order supplies from other companies.
  • We ask that you recycle/re-use the packaging materials used to ship your item.